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Investigators Hub / Exchange Guide

Exchange Guide

If you have made it this far you are on the cutting edge of crypto investigations. Now that you have identified a VASP holding assets or records, use the information below to get what you need to seize those assets or obtain the identity of the offender. 

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Step Three

Legal Compliance Instructions 

There is no one-size fits all when it comes to seeking records from VASPs. All US based exchanges require service of a subpoena. Some international exchanges willingly cooperate with law enforcement authorities with an official request on department letterhead. Identify your VASP below for additional instructions, then use the language in the provided templates to get the records you need.

How to Request Records

Exchange (VASP):

Aeroswap

Document Type:

Letterhead

Legal Name

Aeroswap

Service Method:
VASP Email:
Service Portal:

Email

Legal Address

Phone Number:

Notes:

Often indicates a Changenow transaction. See Changenow

Created Date:

Feb 13, 2024

Last Updated:

May 7, 2025

Resources

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The KODEX portal allows process service to multiple VASPs like Coinbase, Binance, OpenSea, and other crypto websites.

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Sample Subpoena

Use the below sample to understand the language and requirements of a subpoena to get the information you are looking for. 

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VASP Letterhead

If your VASP requires a letterhead, use the sample below as a guide. Please contact us should you need further assistance with legal requests. 

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